ITALIANPROPERTY MANAGER
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Stone interiors and kitchen at Casa Torre Normanna, our project in Bitonto

SHORT-LET MANAGEMENT THROUGHOUT ITALY

Your home.
Its full potential.

Throughout Italy, we take care of your property, your guests and every stay. You stay in control, without having to manage everything yourself.

A first step, with no commitment.

Casa Torre Normanna · one of our projects in Bitonto
01 One point of contact02 Full-service management03 Clear owner statementsDiscover our approach

OUR MANAGEMENT SERVICE

Short-let management
throughout Italy.

From Airbnb and Booking.com listings to welcoming guests, cleaning and owner statements: we organise the day-to-day running of your property, with personal contact and a tailored proposal.

01 /

Presentation and listings

Photography, descriptions and listings on Airbnb and Booking.com that bring out the character of your property.

02 /

Pricing and availability

Rates updated to reflect the season and demand. Calendars coordinated across booking channels.

03 /

Guests and hospitality

Communication before, during and after each stay. Arrivals and departures organised, with a point of contact for your guests.

04 /

Cleaning and linen

Professional cleaning and linen changes coordinated to prepare your property for every stay.

05 /

Property care

Maintenance issues logged and work coordinated. Costs and approvals are handled in line with our agreement.

06 /

Owner statements

Bookings, income and costs shared clearly. You delegate the work and keep visibility over your property.

EXPERIENCE BUILT ON REAL HOMES

Different places.
The same care.

From Bitonto and Corato to Florence: a few examples of our hands-on experience. The same care, now available to property owners throughout Italy.

01 — BITONTO, PUGLIA

Casa Torre
Normanna

Three self-contained apartments in a 12th-century residence in Bitonto’s historic centre. Stone, light and a distinctive character worth preserving.

A project that reflects our approach: making the most of each space, presenting it thoughtfully and organising a warm welcome.

3 apartments12th century
Visit Casa Torre Normanna

02 — FLORENCE, TUSCANY

A home in the heart
of Florence.

Two bedrooms in the centre of the city where our journey in short lets began.

From presenting the interiors to organising every stay: the experience we gained in Florence now informs our management service throughout Italy.

2 bedroomsHistoric centre
Visit the Firenze Centro website
View the Airbnb listing

YOUR POINT OF CONTACT

International experience.
Local attention.

Dott. Gaetano Vacca

Founder · Italian Property Manager

A journey in short lets that began in Florence in 2012 and developed across Milan, Dubai, Zurich and Bari.

With a degree in International Relations from the University of Florence, I have built my experience through practical work, from managing apartments to helping them realise their potential.

Today, I put that experience to work for property owners throughout Italy. I bring together organisation, local knowledge and digital tools, while maintaining a personal relationship with everyone who entrusts me with their home.

Let’s get acquainted
Since 2012

Florence · Milan · Dubai · Zurich · Bari

FOR ESTATE AGENCIES

Your network.
Our management.
A shared opportunity.

Do your clients want to explore short lets? We support your agency with property assessments and day-to-day management throughout Italy.

Let’s discuss a partnership
01

We start with your client

Your agency brings its knowledge of the properties and its relationships with their owners.

02

We build the proposal together

We assess the property, its potential and its costs. We agree on roles, fees and how we will work together before we start.

03

We handle day-to-day operations

Listings, guests, service coordination and owner statements: a dedicated organisation for everyday property management.

Every property has its own story and market. Estimates are indicative: we do not promise guaranteed returns.

OUR MANAGEMENT SOFTWARE

DOORATO

Better organised management.
A clearer picture for you.

Developed from our experience with our own apartments, DOORATO helps us organise information and tasks in one place.

Technology helps us work better.
Your point of contact is still a person.

01

Bookings and stays

An organised view of bookings, arrivals and departures.

02

Cleaning and linen

Schedules, assignments and updates for on-site teams.

03

Costs and statements

Clear information to understand how your property is performing.

04

Owner area

Private access to the information and statements shared about your property.

OUR APPROACH

It starts with a conversation.

Four steps, from our first conversation to managing every stay.

  1. 01

    We listen

    Tell us about your property and your goals. We assess its features and discuss a possible visit.

  2. 02

    We propose

    A considered estimate and a proposal that sets out services, fees and costs separately.

  3. 03

    We prepare

    Amenities, photography, listings and operational arrangements before your first guests arrive.

  4. 04

    We manage

    Bookings and services coordinated, with property performance shared with you.

CLOSE TO YOUR HOME, THROUGHOUT ITALY

Your home, wherever it is.
One point of contact.

We manage short lets throughout Italy: cities of art, coastal destinations, mountain retreats and villages. Apartments, villas and entire buildings, with a proposal tailored to the property and its local market.

Tell us where your property is, in any region of Italy. Request a free assessment.

FREQUENTLY ASKED QUESTIONS

Trust starts
with clarity.

Do you manage properties throughout Italy?

We manage short lets throughout Italy, from north to south and on the islands. Tell us the town and key features of your property to receive a tailored proposal.

How much could my apartment earn?

It depends on the location, property features, availability and demand. Our assessment considers expected income and costs, with clear assumptions. It is an estimate, not a guarantee of occupancy or returns.

How much does management cost?

Fees, included services and operating costs are set out in your tailored proposal. We separate them clearly before you appoint us, so you can make an informed decision.

My property is already on Airbnb or Booking: can I contact you?

Yes. We start with your current setup, listings and existing bookings to discuss the most suitable arrangements and how to manage the transition.

Can I still use my apartment?

We agree on periods for your personal use in advance, taking confirmed bookings and our management agreement into account.

I’m an estate agent: how can we work together?

We can assess properties and opportunities for owners interested in short lets together. We agree on roles, services, fees and how information is shared. Send a proposal using the form below or access the ITAPM agency area.

Does the assessment commit me to anything?

No. The initial conversation and preliminary assessment are free and do not oblige you to appoint us. You decide whether to proceed after reviewing the proposal.

YOUR ITAPM AREA

From your first enquiry.
To your personal area.

The website and app work together: one enquiry and one shared record for the AURA team. Access the same private area and property records from the app or this website.

Use the same email address as your application and verify your access to view private information.

03 · ITA PM

Open your app.

The same service on your phone and computer, with your ITAPM account.

Open ITAPM

THE FIRST STEP, TOGETHER

Let’s talk about
your next
opportunity.

A property to entrust to us, or a partnership to build. Tell us where you would like to start.

Free preliminary assessmentTailored proposalNo obligation to appoint us
How can we help you?

Tell us about your property.

Send your enquiry: it will be recorded in AURA’s ITAPM area.

Information sent through the website and app is managed in AURA’s shared ITAPM records. No automatic marketing subscriptions.

InfoWhatsApp

Your home,
in good hands.

A quick guide for property owners and agencies.

How does management work?

We get to know your property, agree on a proposal, prepare the listings and organise bookings, guests, cleaning, maintenance and owner statements.

How much could it earn?

It depends on the location, property features, availability and costs. The preliminary assessment is free and does not guarantee occupancy or returns.

Where do you work?

We manage short lets throughout Italy, from north to south and on the islands. Tell us the town and key features of your property to receive a tailored proposal.

I’m an estate agent

We assess properties and opportunities for owners interested in short lets together, agreeing on roles, services and fees.

Let’s talk on WhatsApp ↗
Request a free assessment ↗WhatsApp with Dott. Gaetano Vacca ↗Call +39 338 202 6870contattoums@gmail.comPrivacy, cookies and preferences